What is a payday loan?
A payday loan provides you the opportunity to obtain fast cash in emergency situations. It is not meant to be a long term solution. If you are concerned about your financial wellbeing, please contact a credit counselor

How much can I borrow?
You can borrow $300 for your first loan. Depending on your net income and loan history, you will become eligible to receive up to $1500 on all future loans.

When can I get my money?
After receiving any documents (if required), and your application information has been verified, you can receive your money as soon as the next day.

Do I need to Fax any documents?
We can generally obtain all the information required over the phone or online chat. If additional information is required which cannot be verified over the phone, we may request a copy of your paystub or bank statement. This is rare and you will be contacted immediately if anything is required.

What number do I fax documents to?
You can fax documents toll free to 1-866-809-4069

How do I send my documents?
You can send your documents via Fax or Email
To see how to send documents click here

Do you perform credit checks?
While CashTransferCenters.com will not run an official credit check, we may need to verify the information submitted on your application with companies such as CL Verify.

How long before I know whether I am approved or not?
You should receive a pre-approval notice almost instantly if you are eligible. Following that, it really depends on how fast you are able to respond to the email sent to you with further instructions.

What if I have bad credit or no credit at all?
We loan to many people with previous credit concerns. Applying is the best way to find out if we can help. Our quick application signup makes it easy to get started and fast approval will answer your questions of eligibility.

How soon can I get more money once my loan is repaid?
You can request a reloan the same day your current loan is due back. As long as the loan was repaid in full, your next loan can be sent to your bank, reaching your account as early as the following day.

Do I need to receive my pay checks by Direct Deposit?
Yes. As this is the fastest and most secure way to get your cash to you we only accept direct deposited customers at this time.

Is my application and personal information secure?
Yes. We take this matter very seriously and safeguard customer information with a variety of safety measures to ensure your personal information is handled properly. For more information, we invite you to read our policy page.

Is my application confidential?
Yes. We respect our customer's privacy and we will treat it accordingly.

Do I need to live in the US to be approved?
Yes. We only accept applications from US residents, currently residing in the US.

Is employment a requirement?
Yes. Applicants need to be actively employed to be eligible for a loan. This does not include self-employment.

How often can I use your service?
There is no limit to how often, but you are required to pay off your previous loan before applying for a new one.

How do I repay my loan?
When you apply, you also preauthorize an electronic withdrawal on your next payday. This not only makes it more convenient, we also save you an electronic transfer fee that your bank would have charged you.

What are the requirements?

You must:

• Be at least 18 years of age and a US citizen
• Receive your paycheck into a checking account
• Be employed and receive a paycheck by direct deposit weekly, bi-weekly, or monthly
• Receive at least $667 per paycheck

What are you hours of operation?
For more information, click here.

What is a instant reloan?
An instant reloan is a loan that you can request the same day your first loan has been paid in full, including all loan fees. Once your application is processed your loan can be sent to your bank the same day. Your money will reach your account as early as the next business day.

How do I use your website?
Visit www.cashtransfercenters.com and log in using your SSN and Home Phone Number. Once entered, you are then able to make a loan request, check the status of your loan, and even view your recently sent documents. For detailed information on how to log in, please click here.

How do I make a reloan request?
For easy to follow instructions on how to make a reloan request on line, please click here.

How can I increase my loan limit?
If you have recently received a pay increase from your employer, you might be eligible for a higher loan limit. We’ve recently changed our policy to give you the opportunity to loan up to $1,500. Simply send us your most recent pay stub, and an account specialist will review the pay stub to determine your new loan limit.

Have you received my documents?
It may take up to 2 hours for your documents to be received. You should be able to view your documents online. For detailed information on how to view your documents online, please click here.

Is my loan approved?
To confirm that your loan has been approved, please log in to our system and click the ‘Loan Status’ button.

Do I need to sign another Loan Agreement?
If you make your request online, you can digitally sign the Loan agreement, which eliminates the hassle of faxing. For detailed information on how to digitally sign the Loan Agreement online, please click here.

Why can’t I log in to your website?
Please ensure that you are entering the correct information. If you are still having problems entering, try using your work phone number as an alternative to replace your home phone number.

• If you are using a dial up service, please be patient. It may take up to 2 minutes for the page to load.
• Since this is a secure site, your browser is required to have a 128-bit encryption. Most browsers within the last three years should have this.

I am able to log in but can’t reloan What should I do?

• Please ensure that your previous loan has been paid, or that you have not loaned your maximum loan limit.
• If the above scenarios do not apply to you, please call 1-866-958-FAST and one of our friendly customer service staff will be happy to assist you in getting the funds you need.

I need to update my bank information. What should I do?
Please call us immediately at 1-866-958-FAST.

I need to update my employment information (I recently have a new employer)
Please call us immediately at 1-866-958-FAST.

I need to update my personal information?

• One of our latest enhancements now allows you to update your personal information online. If you recently changed your home address, phone number, or email address you can log in to www.cashtransfercenters.com to make the necessary updates.
• On the left side of your window you will see ‘Profile.’ Click on profile, which will take you to your personal information.
• Note: You are only able to add information on this page.
• After updating additional information, please select the primary home address, phone number, and email address you currently use.
• If you are having difficulties adding new information, please contact one of our agents and they will be happy to assist you.